Colin – Guest Experience Manager

Known to most simply as “Cribbo”, Colin hails from the green shores of Ireland and has lived in Whistler since 2017. Colin enjoys snowboarding, biking and is an avid mushroom hunter. If you need recommendations for fun trails on the snow or on the dirt, he probably has some secrets up his sleeve that he might share if you ask nicely.

Beth – Front Desk

Beth joined us in 2023 and brings a friendly Liverpool vibe to the front desk. She is super easy to talk to and always ready to help with whatever guests need. Whether she is checking people in or pointing them toward her favourite spots in town, she makes everyone feel welcome right away.
She is also a huge Taylor Swift fan and will happily chat about anything related to her music. Beth is fun, upbeat and a great person to have around, and guests quickly understand why we are so glad she is part of the team.

Sophie – Front Desk

Sophie joined our team in 2025 and brings a relaxed, friendly London vibe to the front desk. She’s approachable, always ready to help, and has a natural talent for making guests feel welcome the moment they arrive. Drawing on her busy London life and her half-French background, she brings a unique blend of experience and warmth to the role, greeting guests in both English and French.
She keeps the desk organised, enjoys trying out all the experiences Whistler has to offer, and is happy to have joined such a great team.

Shanel – Front Desk

Shanel joined our team in 2022 after moving from Viña del Mar, Chile. With a Chilean–French Canadian background, she’s fluent in Spanish, French and English, so guests always enjoy chatting with her in whichever language they prefer. She loves giving tips and recommendations, so she quickly became a go-to person for questions, local advice or anything guests might need during check-in.
Shanel is currently back in Chile on maternity leave after welcoming her baby boy. We miss her friendly energy at the front desk and look forward to having her back when she’s ready.

Dan – Operations Manager

Dan grew up in North Delta B.C. and moved to Whistler after college to follow his dreams of snowboarding powder everyday. After working for a season as a Blackcomb Mountain parking attendant, Dan began working in the sales department for a large property management company. Fast forward 30 years and Dan now lives with his wife and two children in the Pemberton Valley about 30kms north of Whistler Village. Dan’s main jobs at Whistler Superior Properties include Homeowner Relations and Sales and Marketing but as with any small business, you can find him helping out throughout the office as well. When not at work, Dan enjoys spending time with his family, snowboarding, mountain biking, surfing and playing ice hockey. If Dan is working at the front desk when you check in, be sure to ask him where his favourite ski runs and trails are…..he might just tell you.

Gerardo – Controller

Gerardo moved from Mexico City with his wife and two kids in 2005. Before moving to Canada, he worked over 10 years in Mexico’s financial sector and now he and his family have made Whistler their new home. Gerardo enjoys snowboarding, nordic skiing and mountain biking as well as driving most things with engines. As the person in charge of finances, he makes sure that all the business’s administration runs smoothly; he also assists with owner relations, reservations and front desk, so chances are that you may get to speak to him too.

Dux – Office Security and All-around Companion

In Loving Memory of Dux

Dux began his life just north of Whistler in the small town of Mt. Currie, and from the moment the Galaz family brought him home as a puppy, he became a beloved part of our lives and our office. He was often found relaxing around the Whistler Superior desk, keeping a close eye on things… unless it was time for his afternoon walk with one of his many girlfriends.
He loved treats of every kind and never missed a chance to visit his favourite spots around town, especially the bank, the post office and the Shaw Cable office. His happiest moment every day was coming back from doggy daycare and diving straight into his peanut-butter-filled kong.
Dux barked now and then, usually if someone wore a hat, but anyone who spent even a minute with him knew he had a kind heart and only wanted to make friends. He brought everyone here a lot of joy, and he’ll always be part of the Whistler Superior family.

Dusty – Office Comedian and Official Napper

Dusty is a Portidoddle and was born in the summer of 2023. Originally from the Shuswap Lake area, Dusty found his forever home with the Fear family in the Pemberton Valley. Dusty typically “works” in the office on Tuesdays and Wednesdays and may come to the front desk to help pre-screen guests, but only if their arrival doesn’t coincide with one of his scheduled siestas. Dusty has a friendly heart and has yet to meet a person or fellow dog he doesn’t want to be best friends with. Dusty’s native language is English, but he really enjoys being spoken to in Spanish, especially by the ladies.

Baxter – Front Desk and Treat Tester

Baxter is a rescue pup from Manitoba who found his forever home with Colin in Cheakamus in September 2024. He has a heart of gold and legs that won’t stop growing! Baxter’s superpower is his irresistibly sad eyes that can melt even the coldest of hearts.  Despite looking like he just watched the end of every sad movie ever, Baxter’s favorite pastime is anything but gloomy. When he’s not practicing his puppy-dog eyes , Baxter can be found practicing MMA moves with his favorite coworker Dusty. Baxter’s other hobbies include growing taller by the minute, attempting to fit into spaces that were his size yesterday, and perfecting his “sad face” to score extra treats.